PRIVACY POLICY

Your privacy is critically important to us and it is our policy to respect and safeguard any information we may collect while operating this website. In this Privacy Policy you will find explanations on what information may be collected, how we use it, and under what circumstances we may disclose the information to third parties.

This Privacy Policy, together with the Terms and Conditions and the Cookie Policy posted on this website, set forth the general rules and policies for using the website. Depending on your activities when visiting the website, you may be required to agree to additional terms and conditions.

If you have any queries or comments please contact us at:- [email protected].uk

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to https://www.natterandramble.co.uk (hereinafter, “us”, “we”, “website” and “site”).

This Privacy Policy contains information on the types of data that is collected from our website visitors and users (hereinafter “User”, “you”) and how we use it.

This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

DATA COLLECTION

Like most website operators, we collect non-personally-identifying data of the sort that web browsers and servers typically make available, such as the browser type or language preference.

The purpose in collecting non-personally identifying data is for site administration, for us to better understand our visitors, their needs and their use of our website, and to maintain and improve our services, delivery and user experience.

We may also collect potentially personally-identifying data such as Internet Protocol (IP) addresses.

Personally-identifying data may also be collected in order to allow us to provide a specific product or service that you have requested, usually on an opt-in basis.  In such cases you are not obligated to provide any personal information, but by not doing so it may restrict your ability to receive the requested product or service.

For operational and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs).

HOW WE COLLECT DATA

We collect Data in ways including:

1. data given to us by you ;

  • when you contact us through the website, by telephone, post, e-mail or through any other means;
  • when you register with us and set up an account to receive our products/services;
  • when you enter a competition or promotion;
  • when you make payments to us, through this website or otherwise;
  • when you elect to receive marketing communications from us;
  • when you use our services;

2. data received from other sources;

  • from affiliates and marketing partners;
  • from business support partners such as claims handlers, payment processors;
  • from social media platforms such as Facebook, Twitter, Pinterest, Instagram, others;

3. data collected automatically:

  • usage and user data;
  • through cookies, in line with the cookie settings on your browser – please see our Cookie Policy For general cookie information see About Cookies

WHAT DATA WE COLLECT

We may collect the following Data, which includes Personal Data:

  1. name or user name;
  2. contact information such as email addresses or telephone numbers;
  3. demographic information such as location, address or postcode;
  4. preferences and interests;
  5. usage data such as IP address, browser, URLs of referring site, site you exit to and activity on this Website.

Data which may include Personal Data is collected specifically for the following purposes and services:

  1. site analytics – through Google Analytics, a service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of the website to prepare reports on its activities and share them with us and other Google services. Personal Data collected: Cookies, Usage Data. Place of processing: United States. For more information please see Google’s Privacy Policy – Opt Out
  2. personalised adverts – through Google Adsense, a service provided by Google LLC. Google and its network partners use cookies to serve personalized ads. These may appear on our site if you have not opted out of this service – you can adjust your preferences by visiting Google Ad Settings
  3. commercial affiliation – this type of service allows us to display advertisements and offer products from third-parties. Ads can be displayed as links or graphics banners. Clicks on the icon or banner are tracked by the third-party services and are shared with us. Personal Data collected: Cookies, Usage Data
  4. sign-up and contact form – for the purpose of supplying the user with information you have opted to receive, such as newsletters and promotions or replying to user queries. Data collected: – personal data, email address, name
  5. social media – most pages on this website contain links to social media sites to allow users to easily share content. When you click through to these sites, they may collect data about you. You may read the various privacy policies of Facebook, Twitter, Pinterest, Instagram, to learn more about the data they each collect.

HOW WE PROTECT YOUR DATA

To protect your Personal Data, we follow industry best practices.  We use up-to-date and appropriate organizational, technical and administrative systems and software for data collection, storage, processing and security to ensure data is protected against unauthorised or unlawful access, disclosure or processing. Please note that no method of electronic storage or transmission over the internet is 100% secure.  If you suspect any misuse or unauthorised access to your Data, please let us know immediately.

HOW LONG WE KEEP YOUR DATA

We will only keep your Personal Data for as long as it is necessary for the purposes for which it has been collected or in accordance with time limits stipulated by legal, tax or regulatory purposes and market practice, unless further retention is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims or unless a specific time period has been communicated.

Once the retention period expires, Personal Data shall be deleted. Therefore the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

WHO WE SHARE DATA WITH

We may share Data, including your Personal Data, with the following groups for the following reasons:

  1. third party service providers who help us operate our business and website, for example but not limited to – providers of IT systems, for analytics, to ensure the website runs smoothly
  2. third party payment providers who process payments made over the website
  3. if compelled to do so:
  • under applicable law and to comply with legal processes;
  • to respond to requests from appropriately authorised public and government authorities;
  • to enforce our terms and conditions or a contract;
  • to protect our operations, rights, privacy, safety or property, and/or that of our directors, employees and business partners

From time to time, we may release non-personally-identifying information in the aggregate, for example by publishing a report on trends in the usage of our website.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You may exercise the following rights regarding your Personal Data:

  1. you have the right to withdraw your consent at any time, where you have previously given consent, to the processing of your Personal Data
  2. you have the right to object to the processing of your Data if the processing is carried out on a legal basis other than consent
  3. you have the right to access your Data and how it is being processed, which will be made available to you in electronic format and free of charge, unless the request is “excessive or manifestly unfounded”;
  4. you have the right to verify the accuracy of your Data and ask for it to be updated or corrected
  5. you have the right, under certain circumstances, to restrict the processing of your Data
  6. you have the right, under certain circumstances, to have your Data deleted or removed
  7. you have the right to have your Data transferred to another controller, which will be made available in a machine readable format, provided that the Data is processed by automated means and on your consent
  8. you have the right to lodge a complaint to your competent data protection authority.

Where Personal Data is processed for a public interest, under the requirement of an official authority, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing relevant grounds to justify the objection. You can object to Personal Data being processed for direct marketing purposes at any time without providing any justification.

To exercise any of your rights as set out above, please contact us. Your requests will be addressed as early as possible and always within one month. For more information you can also contact the Information Commissioner’s Office via their website at https://ico.org.uk

UNSUBSCRIBE/OPT-OUT

If you have signed up to receive newsletters, marketing material or other resources form us, you may opt-out at any time by following the unsubscribe feature in the communication you received from us or by contacting us indicating your desire to no longer receive certain or all content from us. We will endeavour to comply with your request as soon as possible.

LINKS TO THIRD PARTY WEBSITES

This website may provide embedded content and links to third party websites or apps for the purpose of offering supplementary support and services including additional knowledge and information, social media interaction, adverts, affiliate marketing, product purchases, payment processing and other such amenities. The inclusion of a link on this website does not necessarily imply our endorsement of the linked site or app. Please remember that when you click on or use a link to go from our website to another website or app, our Privacy Policy is no longer in effect and we are not responsible for the privacy, security, information or other practices of any third party websites, apps, services or their owners. You are advised to read the privacy policy and terms and conditions of all other websites, apps or services prior to using them.

IF YOU ARE UNDER THE AGE OF 16

If you are under the age of 16, you should review this Privacy Policy and our Terms and Conditions together with your parent or guardian to make sure you both understand them.

We encourage parents and guardians to observe, participate in, monitor and guide their children’s online activity. We do not knowingly collect any personal identifiable information from children under the age of 16. If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

YOUR CONSENT

By using our website you signify your consent to our collection and use of your personal information as described in this Privacy Policy and agree to our Terms and Conditions.

We reserve the right to amend this Privacy Policy at any time with or without notice.

LEGAL INFORMATION

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this website, if not stated otherwise within this document.

This Privacy Policy will be governed by and interpreted according to the laws of England and Wales and any disputes arising will be subject to the exclusive jurisdiction of the English and Welsh courts.

Last updated May 2019